Let me tell you about a fruit vendor on a small street corner. His fruit stand was always bustling with customers. His secret wasn’t anything special: a constant smile and his catchphrase, “Buy anything, just be happy!” He wasn’t good at sweet talk, but his 9 sales questioning techniques were incredibly natural, like he was chatting with a close friend. Customers came to him not just for the fresh fruit, but also for the friendly, familial atmosphere of “community selling.”
Sales Skills: It’s Not Just About “Selling,” It’s About “Sowing”
As someone working in soft skills training for over 10 years, I’ve witnessed countless stories about sales skills. Some see sales as a battle, where winners and losers are determined by sales figures. But others, like the fruit vendor, transform selling into the art of sowing seeds of connection. They understand that “the customer is king,” but even kings need sincerity, respect, and understanding.
Listen to Understand, Understand to Connect
According to expert Nguyen Van A, author of “The Art of High-Level Sales,” the most crucial skill in sales is listening. When you truly listen to customers, you understand their needs, desires, and even their concerns. From there, you can offer appropriate solutions and convince them to trust you.
Once, I met a young woman struggling to find a foundational reading skills course for herself. Instead of rambling about the advantages of our center, I gently asked about her job, goals, and challenges. After understanding her situation, I introduced a suitable course that would help her improve reading comprehension and become more confident at work.
You Reap What You Sow – Lessons from Sales “Masters”
There’s an old saying, “you reap what you sow.” The same is true in sales: you sow sincerity, you reap trust. You sow dedication, you reap loyalty.
It’s no coincidence that major brands like Vinamilk and Kinh Do are always trusted choices by Vietnamese consumers. Because behind each product is a story of integrity and responsibility to the community and nation.
Spreading Value, Building Success
Sales skills not only help you sell more, but also help you build valuable contributions for the community. When you help customers solve problems, providing them with quality products and services, you contribute to making their lives better.
Remember, success in sales isn’t about selling as much as possible, but about selling with heart, with integrity, and with heart.
If you’re looking for valuable knowledge about soft skills and survival skills, visit the “KỸ NĂNG MỀM” website or contact us at 0372666666 or at 55 To Tien Thanh, Hanoi. We are always ready to support you on your path to self-development.