“A tree needs wind to grow straight.” This proverb speaks volumes. Simply put, to develop and achieve success, guidance, training, and knowledge are indispensable. Regardless of who you are or what field you work in, basic management skills are the key to conquering challenges and advancing in your career.
1. Planning Skills – “For a Tree to Grow Tall, It Needs Soil”
“Having a plan is like a boat with a rudder,” as our ancestors advised. So, how do you plan to ensure your “boat” is headed in the right direction?
1.1 Define Objectives:
- First step: Clearly define the goals you want to achieve.
- Example: If you want to increase company revenue, you need to set specific targets for growth rate, timeframe for achieving the goal, and key performance indicators (KPIs).
1.2 Situation Analysis:
- Second step: Analyze the current situation, strengths, weaknesses, opportunities, and threats (SWOT analysis).
- Example: You need to analyze the market, competitors, team capabilities, financial resources, etc.
1.3 Detailed Planning:
- Third step: Develop a detailed plan with action steps, deadlines, responsible parties, and necessary resources.
- Example: You can break down the plan into phases, each phase including specific tasks, deadlines, and responsible individuals.
1.4 Monitoring and Adjustment:
- Last step: Monitor progress, evaluate effectiveness, and adjust the plan accordingly.
- Example: You need to track monthly revenue, compare it to the plan, and adjust business strategies as needed.
2. Communication Skills – “Words Cost Nothing to Buy, Choose Words to Please Each Other”
“Kind and sweet words win over even noble hearts.” Effective communication is one of the essential basic management skills.
2.1 Active Listening:
- First step: Always actively listen to understand others’ perspectives and opinions.
- Example: When discussing with employees, you need to listen to the difficulties they face to provide appropriate solutions.
2.2 Effective Speaking:
- Second step: Convey messages clearly, understandably, and appropriately for the audience.
- Example: When assigning tasks to employees, you need to clearly state the goals, requirements, deadlines, methods of execution, etc.
2.3 Conflict Resolution Skills:
- Third step: Handle difficult situations and conflicts skillfully, calmly, and professionally.
- Example: When disputes arise between employees, you need to find the cause, listen to both sides, and offer mediation solutions.
3. Delegation Skills – “Many Hands Make Light Work”
“One person working cannot make a hill, three people together can make a high mountain.” Proper delegation is key to achieving high efficiency at work.
3.1 Identify Abilities:
- First step: Clearly identify each person’s abilities, strengths, and limitations.
- Example: You need to understand each employee’s expertise, experience, and skills to delegate tasks appropriately.
3.2 Appropriate Delegation:
- Second step: Delegate tasks based on each person’s abilities and strengths, ensuring work is completed effectively.
- Example: Assign employees with strong technical skills to handle specialized tasks, and employees with good communication skills to handle external relations.
3.3 Monitoring and Support:
- Third step: Monitor progress, support, and encourage employees throughout the work process.
- Example: You need to provide employees with access to information, materials, and answer questions during task execution.
4. Leadership Skills – “The Leader Must Be Exemplary”
“Only with substance can one uphold principles.” To lead a team, you need to be a shining example for employees to follow.
4.1 Lead by Example:
- First step: Always demonstrate responsibility, professionalism, and work ethic.
- Example: You need to work effectively, honestly, and respectfully towards colleagues.
4.2 Inspire and Motivate:
- Second step: Inspire, encourage, and motivate employees.
- Example: You can share success stories, recognize employee contributions, and create a positive work environment.
4.3 Team Development:
- Third step: Nurture and develop employees, create opportunities for learning and advancement.
- Example: You can organize training courses, professional development, and create promotion opportunities for capable employees.
5. Problem-Solving Skills – “Know Yourself, Know Your Enemy, Win Every Battle”
“Failure is the mother of success.” In your career, you will encounter problems that need to be solved.
5.1 Problem Identification:
- First step: Clearly identify the problem to be solved, analyze the causes, and the level of impact.
- Example: When revenue decreases, you need to identify the cause, whether it’s poor product quality, ineffective marketing strategies, or market competition.
5.2 Solution Finding:
- Second step: Propose feasible solutions, evaluate the pros and cons of each solution, and choose the optimal solution.
- Example: You can propose solutions such as product improvement, changing marketing strategies, or price reductions.
5.3 Implementation and Evaluation:
- Third step: Implement the chosen solution, monitor progress, and evaluate effectiveness.
- Example: You need to track revenue after implementing the solution and adjust the solution accordingly if necessary.
6. Conclusion:
Basic management skills are essential baggage for your successful career. Constantly learn, cultivate, and apply these skills to become an effective manager.
Note: This article is for reference only. You can learn more about other management skills on the “KỸ NĂNG MỀM” website.
Do you want to explore more advanced management skills? Visit https://softskil.edu.vn/ky-nang-can-thiet-cua-mot-trung-ve-san-7/ to learn about the essential management skills for a leader.