“Kind words cost nothing, but they are worth much.” This Vietnamese proverb emphasizes the importance of communication skills in life. But what are communication skills? How can we “learn” them? And are they truly the “key” to success as often said? Let’s explore these questions together with KỸ NĂNG MỀM in the article below!
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Communication Skills: Definition and Importance
What are Communication Skills?
Communication skills are the abilities to effectively convey information, thoughts, and emotions to others. They encompass both verbal communication (language) and non-verbal communication (gestures, eye contact, facial expressions…).
The Importance of Communication Skills
In the 4.0 era, communication skills are considered a crucial factor determining an individual’s success:
- In work: Good communication skills help you build positive relationships with colleagues, persuade clients and partners, thereby advancing your career.
- In life: Effective communication helps you connect with people around you, build positive social relationships, leading to a happier and more meaningful life.
Why Do Many People Struggle to Learn Communication Skills?
Communication seems like an “innate” skill, something everyone can do. However, in reality, many people find it difficult to express themselves and connect with others. The reasons may include:
- Shyness and low self-esteem: Many people are hesitant to express themselves, fearing judgment or rejection, leading to ineffective communication.
- Lack of listening skills: Communication is a two-way process, but many focus only on speaking and forget to listen to others.
- Limited expressive ability: Words are the most important communication tool, but not everyone knows how to use appropriate language to convey messages clearly and coherently.
How to Improve Communication Skills?
Learning communication skills is a long-term training process and not easy. However, if you are serious about improving yourself, try applying some of these tips:
- Participate in communication skills courses: This is the quickest way to equip yourself with systematic knowledge of communication skills, and receive direct practice and error correction from experts.
- Build self-confidence: Remember that everyone has their own strengths. Believe in your own value and don’t hesitate to express yourself.
- Practice active listening: Focus on listening to what others are saying, rather than just waiting for your turn to speak.
- Practice regularly: Actively communicate with people around you, whether in life or at work.
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Communication Skills – The Key to Unlocking Success
According to Dr. Nguyen Van A, a leading expert in soft skills training in Vietnam, “Communication skills are the most important factor determining a person’s success, even more than professional qualifications.” The concept of “having substance comes before success” is no longer entirely relevant in today’s era. Because no matter how talented you are, if you don’t know how to communicate and connect with people, success will be very difficult to achieve.
Conversely, if you possess good communication skills, you will easily create goodwill with those around you, thereby opening up many opportunities in life and career.
Conclusion
“Learning communication skills” is not a one-day effort but a continuous process of striving and constant practice. Start with the smallest things, such as smiling at the person you are talking to, proactively asking questions, and sharing… Because, “a journey of a thousand miles begins with a single step.”
If you have any questions about communication skills, please leave a comment below or contact KỸ NĂNG MỀM at phone number 0372666666 or address 55 To Hien Thanh, Hanoi. We are always ready to assist you 24/7!