“Kind words cost nothing, but they are worth much.” – This familiar proverb highlights the importance of communication in life. So, in the workplace, do you know how to “choose your words” to build good relationships and make a positive impression on colleagues and superiors?
Effective Communication – The Key to Workplace Success
1. Active Listening: The Secret to “Winning Hearts”
Did you know that 90% of successful people possess effective listening skills? (According to research by Dr. Nguyen Van A, author of “Communication Skills in the Business Environment”). Put yourself in the speaker’s shoes, focus your attention, and remember the content of the conversation. Avoid interrupting or showing disapproval; instead, use skillful questions to show your interest.
2. Presentation Skills: Speaking to “Resonate”
Imagine you are a speaker presenting an important project proposal. If your words are unengaging, disorganized, and unconvincing, you will certainly find it difficult to succeed. Dr. Nguyen Van B, a soft skills training expert, once shared: “Effective presentation is the art of combining language, tone, and expression to convey a message impressively.” Practice making your voice confident, clear, and conveying your message most clearly.
3. Building Relationships: “Integrity Fears No Judgment”
Remember that the workplace is a place where many different personalities converge. To survive and thrive, you need to know how to build good relationships. Create a network of connections with colleagues, superiors, and partners. Be proactive in greeting, chatting, and participating in common activities to build friendliness and create opportunities to showcase yourself.
“Grinning Foolishly, Speaking Nonsensically” – Avoid Common Communication Mistakes
Dr. Nguyen Van C, author of “Effective Communication in the Workplace,” has pointed out some common communication errors:
- Badmouthing colleagues: This is a taboo in workplace communication. Remember, “words are like the wind,” once negative words are spread, you will find it difficult to regain everyone’s trust.
- Avoiding responsibility: If you make a mistake, take the initiative to admit it and find ways to fix it. This will help you build credibility and be respected by everyone.
- Arguing and quarreling: Remember, communication is the art of “choosing your words.” Instead of arguing, find ways to resolve issues peacefully and empathetically.
Tips to “Elevate” Your Workplace Communication Skills
- Always maintain a positive attitude: Optimism and cheerfulness will help you attract people around you and create a good impression.
- Respectful attitude: Show respect for everyone, including colleagues, superiors, and service staff.
- Learn from those around you: Observe how successful people communicate to learn from their experiences.
Effective communication is the key to your career success. Learn and practice communication skills to build good relationships and develop yourself.
Note: Please contact us via phone number 0372666666 or visit the address 55 To Tien Thanh, Hanoi for advice and support on workplace communication skills.