“Kind words are worth much and cost little” – This old proverb partly reflects the importance of communication skills in life. Effective communication not only helps us convey messages clearly and understandably but also builds good, lasting relationships. So how to improve communication skills, especially in a professional environment? Let’s explore the secrets of “CTU communication skills” with “KỸ NĂNG MỀM”!
What is CTU Communication?
CTU communication is a concept commonly used in fields such as business, management, and training. It is an abbreviation for “Chân thành (Sincerity), Tôn trọng (Respect), Uy tín (Credibility)”. Specifically:
Sincerity
- Being genuine, not fake, not self-serving, and not intentionally concealing information.
- Sincerity is expressed through words, actions, and attitudes, creating a sense of trust and closeness for the person you are communicating with.
- For example: When you share your opinions frankly and honestly, without beating around the bush, it shows your sincerity.
Respect
- Showing respect for others, regardless of age, gender, or social status.
- Respect is shown through how you address others, how you behave, how you listen, and how you respond.
- For example: When you listen attentively, ask questions related to the content that others are sharing, and show empathy and understanding, it shows that you respect the other person.
Credibility
- Being trustworthy, having a voice, and having influence in the community.
- Credibility is built from actions, concrete results, and consistency between words and deeds.
- For example: When you make a promise, you always try to keep it, which builds credibility and trust in the eyes of everyone.
Why is CTU Communication Important?
CTU communication is the key to building lasting relationships, creating trust, and achieving success in all areas of life.
- Building good relationships: CTU communication helps you build good relationships with colleagues, partners, and customers. When you are sincere, respectful, and credible, others will feel comfortable and secure when communicating and cooperating with you.
- Enhancing work efficiency: CTU communication helps you convey messages clearly and understandably, reduce misunderstandings, and create consensus and effective cooperation at work.
- Promoting development: CTU communication helps you build credibility, attract trust and support from everyone, contributing to promoting the development of yourself and your work.
CTU Communication Skills: Secrets to Win People Over
CTU communication is an art that requires constant practice and cultivation. Here are some secrets to help you improve your CTU communication skills:
Listen Sincerely
- Listening is the most important skill for building good relationships. When you listen sincerely, you will understand the other person better, thereby giving appropriate and effective feedback.
- Focus on what others are saying, ask questions to clarify points you don’t understand, and show empathy and sharing.
Speak Frankly
- Speak frankly, honestly, and directly.
- Use clear, easy-to-understand language, avoiding words that cause misunderstanding or offense.
- Avoid speaking ill of others, and maintain a polite and respectful attitude towards the other person.
Always Maintain a Positive Attitude
- Always maintain a positive, cheerful, and optimistic attitude.
- A smile is a magic medicine that helps you create a good impression in the eyes of the person you are communicating with.
- Maintain confidence and optimism, and express yourself naturally.
Practice Nonverbal Skills
- Nonverbal communication plays an important role in conveying messages.
- Maintain eye contact, gestures, and body language appropriate to the situation, creating closeness and friendliness.
- Control your body language, avoiding actions that are offensive or unprofessional.
Stories About CTU Communication
- Story 1: A friend of mine, who was very good at his profession but lacked communication skills. He was often misunderstood and alienated by colleagues because of his tactless way of speaking and tendency to criticize others.
- After attending a CTU communication skills course, he completely changed. He learned to listen, learned to ask questions, and learned to share his opinions openly and sincerely.
- As a result, he was loved by everyone, and his work also progressed more smoothly.
- Story 2: A successful businessman shared his secret to success: always maintaining a sincere and respectful attitude towards customers. He always listened to customer opinions, shared difficulties, and helped them solve problems, thereby building trust and loyalty from customers.
Brand Mention
Advice from experts
- According to Dr. Nguyen Van A, author of the book “Effective Communication”: “CTU communication is the key to building lasting relationships and success in life.”
- According to Professor Nguyen Van B, lecturer at the University of Social Sciences and Humanities: “CTU communication is the foundation for the development of each individual and each organization.”
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Improve your CTU communication skills today to build success in life! Contact us now via Phone Number: 0372666666, or come to the address: 55 To Tien Thanh, Hanoi. We have a 24/7 customer care team, ready to support you on your journey to conquer CTU communication skills!
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